Home Access: Frequently Asked Questions (FAQ)
 
PASSWORDS AND LOGGING IN/LOGGING OUT PROBLEMS ACCESSING DISH APPLICATIONS FROM HOME HOME COMPUTER: SOFTWARE/SETTINGS/BROWSER
PASSWORDS AND LOGGING IN/LOGGING OUT

What user name and password do I use?
Use the same DiSH user name and password you use at your restaurant.

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What can I do if I receive the error message, “Invalid username or password?”
If you should receive this error message the username or password does not match the systems information. Try re-entering your username and password; your password is case sensitive so verify that CAPS LOCK is not turned on.

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PROBLEMS ACCESSING DISH APPLICATIONS FROM HOME

I cannot get into “Pay and Benefit Info.” What can I do to resolve this?
This could mean that your pop-up blocker is not allowing the application to open. Follow these steps to turn off pop-up blocker for this site.

  • Open your Internet Explorer Web browser
  • Click on “Tools” in the Toolbar at the top of the page
  • Click on “Pop-up Blocker”
  • Click on “Pop-up Blocker Settings”
  • Type in *.darden.com and click on “Add”
  • Click “Close”
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HOME COMPUTER: SOFTWARE/SETTINGS/BROWSER

Is DiSH compatible with Windows XP Pro and XP Home?
Yes, but you will require the Java Virtual Machine (JVM) to be installed. Click here to download the JVM.

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Can I access DiSH with the new MS Vista Operating System?
You can access DiSH with MS Vista, however, you will not be able to access some applications as they are not compatible with MS Vista.

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Can I access DiSH with Internet Explorer 7?
You can access DiSH with Internet Explorer 7, however, you will not be able to access applications such as LMS and ParPull as they are not compatible with Internet Explorer 7.

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I received a “Page Cannot be Found” error. What could be the problem?
You may have lost your connection to the Internet. Make sure that you're still connected to your Internet provider.

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